Privacy policy
Sewyers Privacy Policy
Last Updated: April 1, 2026
At Sewyers, we value your trust and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your information when you visit, use our services, or make a purchase from our store.
1. Personal Information We Collect
To provide you with a curated shopping experience, we collect information that identifies or relates to you. This includes:
• Contact Details: Name, shipping address, billing address, email address, and phone number.
• Payment Information: Credit card numbers or other payment methods (processed securely via Shopify; we do not store your full card details).
• Order History: Items viewed, cart additions, wishlists, and past purchases.
• Device & Usage Data: Your IP address, browser type, time zone, and how you interact with our website (collected automatically via cookies).
• Communications: Any information provided when contacting our support team.
2. How We Use Your Information
We use your data to run our business and provide a seamless experience:
• Order Fulfillment: Processing payments, arranging shipping (via Canada Post), and providing order confirmations/invoices.
• Customer Support: Responding to inquiries and resolving order issues.
• Security & Fraud Prevention: Screening orders for potential risk or fraud.
• Marketing (Optional): If you opt-in, we may send you updates about new collections or promotions. You can unsubscribe at any time.
3. Sharing Your Information
We share your personal information with service providers to help us operate:
• Shopify: Our store is powered by Shopify. You can read how Shopify uses your information here: Shopify Privacy Policy.
• Shipping Partners: We share your name and address with carriers (like Canada Post) to deliver your handmade jewelry.
• Legal Compliance: We may share information to comply with applicable laws, respond to subpoenas, or protect our rights.
4. International Data Transfers
As a Canadian business, your information may be transferred outside of your home country (for example, to servers in the United States or Europe) to facilitate our services. We ensure these transfers comply with recognized legal mechanisms to protect your data.
5. Your Rights & Choices
Depending on where you live (such as the EU, UK, or California), you may have the following rights:
• Access: The right to request a copy of the data we hold about you.
• Correction/Deletion: The right to ask us to fix or delete your personal information.
• Opt-Out: The right to opt-out of marketing communications or targeted advertising.
• Cookies: You can manage or disable cookies through your browser settings, though this may affect your shopping experience.
6. Data Retention
When you place an order, we maintain your Order Information for our records unless and until you ask us to delete this information.
7. Children’s Privacy
Our services are not intended for individuals under the age of majority. We do not knowingly collect personal information from children.
8. Security
We take reasonable precautions to protect your information; however, no method of transmission over the internet is 100% secure. We recommend keeping your account passwords confidential.
9. Contact Us
For more information about our privacy practices, or if you have questions or a complaint, please contact us:
Email: support.sewyers@gmail.com | info.sewyers@gmail.com
Mailing Address: Box 3191, High Prairie, AB, T0G 1E0, Canada